NEWS
Editorial: Carsharing is no threat to the taxi industry
Individual car ownership is the issue we should be tackling
When someone decides to sell their vehicle or decides against buying one because the alternatives are good, we have secured another customer and not just for the taxi industry, but for mobility service providers as a whole: public transportation and carsharing companies, intercity transportation service providers and carpooling organizations, not to mention walking and bicycling.
Read the rest in the most recent edition of L'écho-mobile (page 2)
Vehicles with and without reservations available on the same application
The one stop shop is coming soon! After a first pilot phase and implementation, we now know that the project is here to stay. Our new priority is to integrate Auto-mobile in our existing reservation and information tools.
In a few days, it will already be possible to see and select all our vehicles (including Auto-mobile), on the map in RÉSERVauto’s client section as well as in our mobile reservation site
Read the rest in the most recent edition of L'écho-mobile (page 4)
Vehicle access: we are replacing the readers
We will soon start removing the RFID keys provided with the vehicles keys.
The next time you use a vehicle, be sure to bring your personal RFID key or the OPUS card that you previously registered in RÉSERVauto.
This transition will take several months (several hundred vehicles need to be addressed) and we will take this opportunity to gradually remove the RFID keys that we had provided in the meantime.
Read the rest in the most recent edition of L'écho-mobile (page 4)
Different carsharing forms
With the growing interest for these services and the multiplication of its variations around the world, here is a glossary and some definitions allowing you to better understand.
From the outset, note that carsharing and self-serve vehicles are usually considered synonyms. Therefore, words need to be added to clarify what we mean: “with” or “without” reservation, “floating” or “fixed” stations, “original” or “one-way” service (possibility of leaving the vehicle at a different location than the starting point), etc.
Read the rest in the most recent edition of L'écho-mobile (page 5)
Reminder for when you use an Auto-mobile vehicle
Fuelling credit
A time credit of 20 minutes is applied for every trip of an hour or less if it costs at least $20 (this is a modification, the previous amount was $15) to fill up the tank.
Park the vehicle…but where?
When parking an Auto-mobile vehicle at the end of a trip, you must avoid…
Read the rest in the most recent edition of L'écho-mobile (page 4)
Pay online and make your life easier!
Did you know that your payments can be made online with your financial institution?
Click here for details
Auto-mobile electric vehicle: end your trip before the battery runs out. A simple yet essential way to ensure the smooth functioning of the service
When using an electric vehicle, it is your responsibility to make sure that the vehicle taken will have enough driving range to complete the trip. You must never end a trip if the driving range indicated on the dashboard falls below 15 kilometres (please plan your trips accordingly).
Communauto declines any liability related to the driving range of the vehicle. No credit or refund will therefore be made for this reason. Penalties may apply if you return the vehicle with less than the sufficient driving range for it to be driven to the closest charging dock.
Even in winter, it is pleasant to drive an electric vehicle. To avoid any inconvenience, just keep in mind the constraints of this type of vehicle . We recommend that you initially use electric vehicles for short trips so that you can familiarize yourself with their specificities and that you first consult the Our vehicles page to learn more ( a video titled "100% electric vehicles, how do they work?" is available)
Auto-mobile: Winter advice
When snow removal operations are in progress, you must be vigilant and avoid parking an Auto-mobile vehicle in a snow removal area at the end of your trip. These areas are clearly identified with orange signs installed by the City at least three hours before the parking restrictions come into effect. Violators of this rule will be charged the ticket plus a $20 administration fee.
Check the winter advice for Communauto for instructions that apply to all of our vehicles and the "parking" page for instructions specific to Auto-mobile.
CONTESTS & EVENTS
My bike my winter with Dumoulin Bicyclettes!
Enter our contest and get a chance to win a $100 gift certificate from Dumoulin Bicyclettes, Quebec’s folding bike specialist.
Enter (in French)
