March 2012
Dear Sir or Madam,
Your e-bill for the trips you made in February is now ready for viewing. You will find it in the “personal information” section of your RÉSERVAUTO account.
Thanks for choosing electronic billing!
If you are a new subscriber to electronic billing, you will continue to receive your bill in the mail for two months, giving you the time to ensure you are indeed receiving our emails. If this is not the case and you find this message in your spam folder, please click on the button indicating that the message is not spam.
Montreal
PERMANENT FULL-TIME POSITION(S)
Chef d’équipe au service à la clientèle
Préposés(es) au service à la clientèle
New rates
The new rates are effective on May 1st, but the Long Distance rates will be available as soon as April 1st.
Please note: the applicable rate is determined by the starting date of the reservation.
The new annual dues will apply on Lowering your deductible options beginning May 1st or renewed on or after that date.
For full details on the rate modifications (PDF)
Long Distance rate
Starting April 1st, rates are $27.95 per day every day and automation of reservation quota management.
If you are registered to the packages A, B or C, it is now possible to reserve a vehicle at the Long Distance rate 24/7.
With the daily rate reductions announced for April ( see the new rates ), you will be able to take advantage of these rates more frequently. This improvement will make it easier than ever to go Long Distance.
In order to maintain an optimal balance between the supply and demand of vehicles, only a certain percentage of the vehicles (depending on the days of the week and time of the year) will be available for Long Distance rate reservations. It is thus possible that vehicles will be available in your sector, but that you don’t see them if you have selected “Long Distance” in the “REQUESTED RATE” menu. You simply have to change your selection to see all available vehicles.
Remember that it’s always possible to take advantage of our Network Reservations agreements to get a vehicle at a great price with one of our car rental partners (Avis / Budget, Discount, Enterprise, Via Route).
Read the rest of the article in the most recent edition of L'écho-mobile (page 5)
Editorial – The best worst-kept secret
Answering some questions may take us a lifetime to find. Just as we see in scientific phenomena that defy explanation, but once discovered and proven, the intellectual genius behind these questions earns a Nobel Prize.
Other such questions, in contrast, might seem obvious, but there is always more to them than meets the eye.
A third kind of enigma, while not necessarily complicated, are simply not apparent. It’s a bit like trying to find the milk carton in the fridge when it’s right in front of you. And so it is with this philosophy that Communauto has established, with the aim of serving you as best we can.
“The essence of our existence as well as our market size are connected directly to our ability to tailor our fees and rate structure in a manner most likely to draw the attention of current and future car owners—(…) whose potential for reducing the number of kilometres is greatest.”
Read the rest of the article in the most recent edition of L'écho-mobile (page 2)
Giving you the most for your money
Minimize the proportion of costs that affect our rates and that are not directly related to car expenses: this is the ambitious goal we have set for ourselves.
Direct car-related expenses account for 65% of our budget, which means just over one third of our operating costs result from other expenses(salaries, rent, computer equipment, promotion and
related expenditures…).
Is it realistic to consider offsetting the increase of input costs with better productivity and by cutting back on certain expenses?
Major efforts are being made to improve productivity, particularly in terms of IT development and revised administrative procedures, but several new avenues are also worth exploring.
Read the rest of the article in the most recent edition of L'écho-mobile (page 3) and send us your comments on Communopolis.com
Communauto’s values
During our last biannual employee meeting, in November, we performed an exercise to update and define our values.
This activity was enormously important, because “Communauto’s values” form the framework which shapes the way our employees interpret and apply our operating rules. This framework expresses, de facto, Communauto’s commitment.
In the day-to-day management of a service whose quality relies on collaboration, it is virtually impossible to enforce, without nuance, the maxim “the customer is always right”. More often than not, we find ourselves acting as both judge and party. As a reference framework, our values are essential in encouraging our employees to become more self-reliant in resolving the various issues that may arise.
T.E.R.R.E
Values that guide our choices, our actions and our decisions
Read the rest of the article in the most recent edition of L'écho-mobile (page 4)
BIXI-AUTO is back in 2012
Communauto is proud to maintain its partnership once again in 2012, by offering a $10 credit to Communauto members who subscribe or renew their subscription to BIXI.
Any credit you are entitled to will be granted on your Communauto account. This offer is only valid for one year subscriptions made on BIXI’s website.
If you were already registered to BIXI in 2011, you must wait until you renew your BIXI subscription to be able to take advantage of this offer again.
Meanwhile, welcome to the new BIXIclists!
Contest : Dress for spring with OÖM!
For its 2012 spring-summer collection, the ethical and urban clothing company OÖM Ethikwear offers new styles for men and women as well as original prints for toddlers! Founded in 2005, this ethical and urban clothing line made of organic cotton and eco-friendly fabrics is now well established.
Enter our contest to win a $300 gift certificate for OÖM’s online store.
I want to participate >
Montreal
328 · Rivard et Duluth
330 · Holt et des Érables
>> You can find exact location of new stations on the
Communauto Interactive Map of Montreal (look for the blue icons  ).
Click here to access the archives of the Communauto newsletter.
For a direct link to the most recent issue of L'écho-mobile (Vol. XVIII, No 1, March 2012), click here (PDF).
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