November 2011

Dear Sir or Madam,

Your e-bill for the trips you made in October is now ready for viewing. You will find it in the “personal information” section of your RESERVAUTO account.

Thanks for choosing electronic billing!

If you are a new subscriber to electronic billing, you will continue to receive your bill in the mail for two months, giving you the time to ensure you are indeed receiving our emails. If this is not the case and you find this message in your spam folder, please click on the button indicating that the message is not spam.

Consult our Advice for a Worry-Free Winter (PDF, 388 k)

• Communauto Info
  • Reservations during the holidays
  • Advice for a Worry-Free Winter
  • This year, give the gift of Communauto!
    
• New Parking Stations
  • Québec City
  • Montreal
• L'écho-mobile
  
  

Reservations during the holidays

It will not be possible for you to reserve a car yourself at the Long Distance rate between Tuesday, December 20th and Monday, January 2nd using RÉSERVauto. Call us! Our customer service agents will be pleased to help you plan your travels.

In order to maximize the availability of our vehicles, reservations at the Long Distance rate that include the 24th and 25th of December and the 31st and 1st of January are only permitted for reservations that cover a minimum of four days. Shorter reservations during this period will be forwarded to one of our rental partners (Discount, Via Route, Budget or Enterprise).

To help encourage a respectful use of reservations, a penalty of A50 (50% of the cost of the cancelled portion of the trip) will apply if a trip including Christmas Eve, Christmas Day, New Year’s Eve or New Year’s Day that is reserved under the Long Distance rate is shortened below four days (for example, a trip of five days shortened to three). This restriction applies regardless of the period preceding the cancellation or the shortening of the reservation.

Please note that during this period, high-season rates apply with most of our Network Reservation partner rental agencies. The earlier you reserve, the greater your chances will be to have a car in the most economical category (or to have a car at all). Other conditions (such as a minimum rental period) may apply, according to the rules in effect at the moment of your reservation.

Advice for a Worry-Free Winter

The preparation of our cars for winter is now complete. Winter tires, snow brushes and shovels have been installed or are available in each car. Already, winter is at our doorstep and new habits will soon be adopted.

This is why, like every year, we encourage you to read the « Advice for a worry-free winter » document. You will find many easy to follow tips and tricks to get through the winter safely and with a smile.

Consult the document Advice for a Worry-Free Winter (PDF, 388 k)

This year, give the gift of Communauto!

What could be better than giving Communauto this holiday season? To delight your friends and family, simply fill out our online form and Communauto will send, to yourself or the person of your choice, a gift certificate for the desired amount. Want to encourage a friend or family member to join Communauto? They can deduct the amount of the gift certificate from their membership fee. If they're already a Communauto subscriber, the amount can be used as a credit for their future reservations.

Order your gift certificate at www.communauto.com/gift

Quebec City

92 · De la Rive-Sud et Alphonse-Desjardins (LÉVIS)

>> You can find exact location of new stations on the
Communauto Interactive Map of Quebec City (look for the blue icons ).

Montreal

322 · Stade Olympique
323 · Jean-Brillant et McKenna (Électrique)

>> You can find exact location of new stations on the
Communauto Interactive Map of Montreal (look for the blue icons ).