Québec_ou_Montréal, January 22, 2222



«Titre» «Prénom» «Nom» «No_abonné»
«titre_ab_conj» «prénom_ab_conjoint» «nom_abonné_conjoint» «no_ab_conjoint»
«Adresse1»
«Ville», «Province»
«Code_postal»
«Pays»

RE: Acknowledgement of Receipt

Dear «Titre» «Nom»:

I hereby acknowledge receipt of your cancellation notice dated << N.B. During merge – date must be available in English format e.g. “January 22, 2004”>>.  In accordance with the terms and conditions set out in the Membership Contract, you are hereby eligible for reimbursement of you Membership Fee on << During merge – date must be available in English format>>. You must first return your Membership Card, as well as all keys belonging to Communauto that you have in your possession (if you have already returned them, please disregard this).
 
To avoid possible delays in receiving your reimbursement, we advise you to return these items at least one month before your reimbursement date. In addition, we must have in hand a final statement showing the last trips you made with Communauto’s vehicles before we can process your reimbursement. For example, if your reimbursement is due on the 15th of the month and you have returned your key(s) before the end of the previous month, we will be in a position to mail a cheque payable to you around that date. However, if you use one or more vehicles during the month your reimbursement is due, reimbursement will be delayed until which time the billing statement for the trips of that month is printed.
 
As the issuing date for reimbursements depends on the date monthly statements are printed, no reimbursements are mailed between the 1st and 15th of the month (plus or minus 5 business days). If the date on which you become eligible for reimbursement falls in this period, you should not be concerned if you do not receive your reimbursement during the first half of the month.
 
Please accept our thanks in advance for your understanding in this matter and we trust that you will be completely satisfied with the outcome.
      
Best regards,




«Nom_du_préposé»
«Courriel_du_préposé»
for Communauto





 













 
 
Communauto inc.
  P.O. Box 54004, Québec (QC) G1N 4T1  ·  www.communauto.com


 
       
QUÉBEC
(418) 523-1788
MONTRÉAL
(514) 842-4545
SHERBROOKE
(819) 843-6654
GATINEAU
(819) 595-5181