Family membership account

Véhicules Communauto et Auto-mobile

How to subscribe to a family membership account

To add a joint-jember to an existing Value plan membership, three options are available:

  1. Online: by clicking the “subscribe as a joint-member” button on the Join now page.

  2. In person: call us to to make an appointment with one of our representatives, in which case the service will be explained to you in great detail.

  3. By mail: fill out the Joint-member addition form and send it to us by regular mail along with the required documents (articles 1.1.3 to 1.1.6 of the aforementioned form).

In either case, you must start by making sure that you meet our eligibility criteria, specified in articles 1.1.1 and 1.1.2. We also invite you to verify your eligibility in regard to the content of your driving record (accidents and demerit points, impaired driving, etc.) by carefully reading the "Am I eligible?" in the Frequently Asked Questions (FAQ) section.

Following the approval of your subscription request by Communauto, we will send to you, by registered mail, your membership card as well as all the keys and other accessories or information that will allow you to use the service. This package will also include a bill for the package subscription fees which apply and, if applicable, the cost of the deductible reduction option, both of which must be the same as those subscribed to by the Member. The amount billed will be prorated in relation to the expiration dates of the package and deductible reduction option subscribed to by the Member (the expiration dates of these two options are the same). For example, if the expiration date of the options already in effect for the Member is in 6 months, only half of the costs incurred will be billed to you.

All the documents that you will have sent us will be returned to you if your subscription request is denied.